Newcastle Grainger Market The Jewellers since 1885

Newcastle’s 141-year independent jeweller.
Inside Grainger Market since 1901.

S Murray opened in 1885 and took its pitch at 17/18 Grainger Arcade in 1901, the same year the market’s original wooden roof was destroyed by fire. We have not moved since. Bespoke design, jewellery repairs, watch trade, pre-loved and gold buying, all done on the bench in the shop by James Banks. Six days a week, every week.

1885Established Newcastle
1901Grainger Market arrival
124Years on the same pitch
Grade IListed Victorian market
The S.Murray Jewellers shopfront at 17/18 Grainger Arcade, Newcastle, drawn in pen and watercolour. Dark fascia with the brass S.MURRAY wordmark and JEWELLERS SINCE 1885 beneath.
17/18 Grainger Arcade · NE1 5QF One of the original Dobson cast-iron-grille shopfronts inside the market. Same fascia, same pitch, since 1901.
Independently
credentialled
Est. 1885141 years trading
Since 1901124 years in Grainger Market
On-site benchJames Banks, almost 30 years on the bench
Grade IDobson market, listed 1954
What we do

Bespoke, repairs, watches, pre-loved.

Four counters, one bench. Everything that crosses the counter at 17/18 Grainger Arcade is worked on in the same shop by the same hands. Nothing is sent away.

Bespoke 01

Bespoke jewellery, designed at the bench.

Bring an idea, a photograph, an inherited piece, or a stone. The design is worked out at the bench with you in the shop, drawn out, costed in writing, and made on site. Drawings stay on file so a future anniversary band or signet matches the original. Engagement rings, wedding bands, dress rings, signets, remodels of inherited pieces.

Drawings retained for life
Repairs 02

Repairs, resizing and rhodium plating.

Ring sizing in 9, 14, 18 and 22 carat gold, platinum and silver from the same bench. Pearl knotting on silk thread to the original spacing. Chain repairs and clasp replacements while the shop is open. Rhodium plating done in-shop on a small platework, so a white-gold finish is refreshed without the piece leaving the arcade.

James Banks, on the bench since 2016
Watch trade 03

Watch batteries, straps, services.

Counter trade Tuesday to Saturday. Batteries fitted at the counter, usually while you wait. Straps, pins and pressure-tests done on site. Quartz services and mechanical work taken in to the bench, indicative price quoted before any work starts. Vintage watches assessed in person, never by photograph.

WATCH BATTERIES STRAPS, on the window since the start
Pre-loved & gold 04

Pre-loved jewellery and gold-buying counter.

A small, selected case of secondhand engagement rings, eternity bands, gold chains and pre-owned pieces, with full provenance where known. Unwanted gold, broken chain, mismatched earrings and scrap weighed at the counter against the day's market and paid the same day in cash or by bank transfer. No appointment.

Quoted at the counter, paid same day
Heritage · 1885 to today

The same shopfront, five reigns and two world wars.

The Grainger Market opened on 24 October 1835, a neoclassical covered market by the Newcastle architect John Dobson, four top-lit aisles north to south and four arched passages east to west. S Murray arrived in 1901 and took the pitch at 17/18, the same year the original wooden roof burned out. The shop traded right through the rebuild and the new steel-and-glass roof was completed in 1904.

The market was listed Grade I on 14 June 1954. The fascia at 17/18 is one of the original cast-iron-grille shopfronts that survived. The brass-gold S.MURRAY wordmark has been on this fascia in the same place every working day since.

The Marks & Spencer Penny Bazaar at the far end opened in 1895. We came in 1901. Apart from M&S, no shop has been on these stones longer than us, and the bench has never been in another building.

S Murray Jewellers · 17/18 Grainger Arcade
1835 John Dobson’s Grainger Market opens on 24 October. Four top-lit aisles north to south, four arched passages east to west. Grade I listed in 1954.
1885 S Murray, an independent Newcastle jeweller, established. The trade name has carried since.
1901 S Murray takes the pitch at 17/18 Grainger Arcade. The same year, the market’s original wooden roof is destroyed by fire.
1904 The Grainger Market roof rebuilt in steel and glass. The shop trades through the works, on the same stones it sits on today.
1954 Grainger Market awarded Grade I listed status (14 June). The shopfront at 17/18 is one of the original cast-iron-grille fascias that survived.
2016 James Banks (almost 30 years on the bench, independent and national jewellers before) and Heidi Khoshtaghaza-Hay take on the trade. S MURRAY JEWELLERS (NEWCASTLE) LIMITED incorporated 20 July, registered at the shop.
2024 £9m Grainger Market refurbishment begins, the shop trading through the works. The brass-gold S.MURRAY fascia stays up.
Today 141 years of trade, 124 years on the same pitch inside the Victorian market. Six days a week, every week.
On the bench

One full-time jeweller, in the shop, every day we are open.

James Banks worked at independent and national jewellers for almost three decades before joining S Murray in 2016. Sizing, soldering, restringing, pearl knotting and rhodium plating are done at the bench at the back of 17/18. Nothing is sent out to a workshop in another town. The piece is handed in across the same counter it will be handed back across.

Sizing
9, 14, 18 and 22 carat gold, platinum and silver from the same bench. Three to five working days for a plain band, seven to ten for a diamond engagement ring with a complex setting.
Pearl knotting
On silk thread, matched bead-by-bead to the original spacing. Single strand or graduated. A clasp can be replaced or upgraded while the piece is open.
Rhodium plating
White-gold finish refreshed in-shop on the small platework. Most rings done same week, the ring does not leave the arcade.
Watch trade
Batteries fitted at the counter, usually while you wait. Quartz services and mechanicals taken in to the bench, indicative pricing before the back comes off.
XII III VI IX WATCH BATTERIES STRAPS
The window vinyl, S Murray Jewellers
Watch trade

Batteries, straps, services. Taken in across the counter.

The window has read WATCH BATTERIES STRAPS for as long as the shop has been at 17/18. The counter is the same counter. We fit batteries at the counter while you wait, swap a strap and pin, pressure-test the case if the watch is rated, and take in mechanicals to the bench with a written indicative price first.

Battery
From £10. Most fitted at the counter while you wait, Tuesday to Saturday.
Strap & pin
Leather, NATO and metal bracelet adjustments done on site. Spring bars replaced.
Quartz service
Movement service and case clean, one to three weeks depending on parts availability.
Mechanical
Quoted at the counter before the back comes off. Vintage work assessed in person, never by photograph.
Ask the bench

Start a piece, ask a price, book a counter visit.

Tell us what you have or what you have in mind. We will reply with a written indicative price, a suggested visiting time during opening hours, and (for bespoke) a first sketch at the bench. No deposit asked for until you have seen a drawing and a written cost.

  • Bespoke: design at the bench, drawing and cost in writing first
  • Repairs: drop in any opening day, indicative quote at the counter
  • Watches: battery while you wait, mechanicals quoted before any work
  • Pre-loved & gold buying: counter trade, paid same day

Send a note to the shop

Or phone 0191 232 9205, Tuesday to Saturday 09:30 to 16:45.

Find us

Inside Grainger Market, units 17 and 18.

The Grainger Arcade entrance is the one off Grainger Street between the Penny Bazaar and the fish-row passage. We are on the right as you come in, look for the dark fascia with the brass S.MURRAY lettering and "WATCH BATTERIES STRAPS" on the left window. From the Nelson Street side, walk the length of the arcade and we are at the far end on the left.

S Murray Jewellers 17/18 Grainger Arcade Newcastle upon Tyne NE1 5QF 0191 232 9205  ·  info@smurrayjewellers.co.uk

Nearby: Marks & Spencer’s Penny Bazaar (in the market since 1895), the Weigh House, the Nelson Street fish row. Closest Metro: Monument, two minutes on foot. Pay-and-display car parking at Eldon Square and Newgate Street.

Counter hours

In line with Grainger Market.

Monday 10:30 to 16:45 Market opens late on Mondays
Tuesday 09:30 to 16:45
Wednesday 09:30 to 16:45
Thursday 09:30 to 16:45
Friday 09:30 to 16:45
Saturday 09:30 to 16:45
Sunday Closed Closed
Across the counter

Questions we hear most.

Anything else, phone the shop on 0191 232 9205 during opening hours, or send a note through the form above.

Can you do a watch battery while I wait?

Yes. Walk in any day except Monday morning between 09:30 and 16:30 and we will fit a battery at the counter. Most quartz watches while you wait. Pressure-tested watches and mechanicals we take in to the bench and turn around in one to three weeks depending on the movement. Indicative pricing before the back comes off.

How long does ring resizing take? Will it be ready before the wedding?

For a plain wedding band in 9, 14 or 18 carat gold, three to five working days from drop-off. For a diamond engagement ring or a complex setting, seven to ten days. If you bring the ring in by the Friday two weeks before, it will be ready for the wedding. We size on site at 17/18 Grainger Arcade, the ring does not leave the shop.

Do you make engagement rings to a design, or only sell from the case?

Both. The case has stock engagement rings to try on for size and feel. If you want something specific (a particular stone, a remake of an inherited ring, a setting we do not stock) we design it at the bench with you in the shop. Drawing and costing in writing first, no commitment, no upsell. Bench drawings stay on file so a future anniversary piece matches.

Do you buy gold? How does the price work?

Yes, every day we are open. Bring in scrap gold, broken chain, mismatched earrings or old rings. We weigh in front of you on a calibrated scale, test the carat at the counter, and quote against the day’s market price. No appointment, no posting your gold to a website. If you accept the quote we pay the same day in cash or by bank transfer.

Where in Grainger Market are you exactly?

The Grainger Arcade entrance is the one off Grainger Street between Marks and Spencer’s Penny Bazaar and the fish-row passage. We are units 17/18 on the right as you come in, look for the dark fascia with the brass S.MURRAY lettering and "WATCH BATTERIES STRAPS" on the left window. If you are coming from the Nelson Street entrance, walk the length of the arcade and we are at the far end on the left.